Returns

If a product is not right for your routine, we keep the return process direct and practical.

Return window

Unopened and unused items can be requested for return within 14 days of delivery. Products must be in their original condition and packaging.

Hygiene-sensitive products

Items used on the body, including nasal strips and recovery accessories, may be limited to unopened returns for hygiene reasons.

Damaged orders

If an item arrives damaged, contact us at gabichisia36@gmail.com with your order number and clear photos so we can review the issue quickly.